Resident Screening Sites

Under the City Ordinance criminal background checks are mandatory.

Below is a list of a few web-based companies that provide comprehensive background check services on a state level. This list is provided only as a service to assist you in finding background investigation services, and is not meant to be an exhaustive list of such companies. This list is not intended as an endorsement or recommendation by the City of Aurora.

Criminal Background check must be a state or national search.

Remember! You have the power to prevent problems. You should use the most thorough process possible to screen prospective tenants because the worst time to screen your residents is during the eviction process.

Single Residential Units / Independent Property Owners

The following sites will benefit property owners of single residential units/independent property owners.

Company Address Phone
Acranet CISI New Lenox, IL 815-215-1030
CLS Background
Investigations		 P.O. Box 463
Lockport, IL 60441-0463		 815-836-0236
E-Renter Bellingham, WA 877-332-0078
Investigative Screening
and Consulting (ISC)		 Mesa, AZ 85211 888-922-2547
NTN-Chicago 2 E 22nd St. #303
Lombard, IL 60148		 630-889-6030
People Facts Scottsdale, AZ 1-800-600-8999 x6006
Safe Rent Solutions Coppell, TX 800-811-3495
SmartMove Woodlyn, PA 1-866-775-0961

Multi-Units / Larger Communities

The following sites will benefit property owners of multi-units/larger communities.

Company Address Phone
AmRent, Inc. Atlanta, GA 30353 888-898-6196
First Advantage SafeRent Services Park Ridge, IL 60068 800-811-3495
NTN-Chicago 2 E 22nd St. #303 Lombard, IL 60148 630-889-6030
Propertyware Richardson, TX 1-855-976-9502
Real Page Inc. Carrollton, TX 75007 877-325-7243
Screening Reports Inc. Bensenville, IL 60106 866-389-4042

Be Aware

  • Criminal background checks must specify that they are state or national criminal background searches.
  • Property Standards does not accept Been Verified, Instant Checkmate, PeopleFinders, or Tenant Verification Services.
  • Criminal Background Checks and Lease Addendums must be presented at time of initial inspection to avoid fines.
  • If disclaimer states, "DO NOT USE FOR TENANT SCREENING", Property Standards will not accept as proof of background check.
  • Please do not upload copies of Criminal Background Checks to the Online Portal. Due to the sensitive information included in these reports the City of Aurora cannot maintain copies of this information.

Contact Us

Property Standards
 77 S Broadway
1st Floor
Aurora, IL 60505

Phone: 630-256-3770
Fax: 630-256-3789
pscs@aurora-il.org

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