FAQs

Reports & Applications

How do I get a copy of a fire report?

Submit requests in writing to:

Aurora Fire Department/Central Station
Attention Records
75 N Broadway
Aurora, IL 60505

Insurance companies and investigators must remember to include a $5 processing fee.

There are a few ways to obtain a request form. Homeowners, renters and landlords can obtain a free copy of a fire report by going to Aurora Fire Department’s Central Station, filling out a Freedom of Information Act (FOIA) request form and showing valid identification. Hours are 9 a.m. to 3 p.m., Monday through Friday.

To make a request online through the City’s online portal.

How do I get a copy of an ambulance report?

Contact Aurora Fire Department Records department at 630-256-4000 between 9 a.m. and 3 p.m., Monday through Friday.

How do I become a firefighter? When are you taking applications again?

Please only apply when we post a firefighter position opening. More application information is available on the Application Process page.

Operations & Recommendations

My Carbon Monoxide (CO) detector / fire alarm is going off. What do I do?

If your CO detector or fire alarm is going off, call 911 immediately.

What is the Fire Department's Insurance Service Office (ISO) rating?

Currently, the Aurora Fire Department maintains a fire protection rating of "Class 2" though the Insurance Service Office.

I have several old cans of paint, solvents and thinners. How can I safely dispose of household-generated hazardous materials?

The Household Hazardous Waste facility in Naperville is open and available to all residents of Illinois at no charge. Household hazardous waste items are materials purchased for cleaning or maintaining a home. Business waste is not accepted.

Household Hazardous Waste Facility
156 Fort Hill Drive
Naperville, IL60540

The Household Hazardous Waste Facility is open every Saturday and Sunday from 9 a.m. to 2 p.m.

No appointment is necessary, and there is no fee for using the facility.

Accepted Household Items

  • Aerosol cans (only accepted if product is inside)
  • Automotive fluids (including oil, gasoline and anti-freeze) Gasoline containers can be returned as requested to you once emptied by attendant. Keep fluids separate.
  • Asbestos materials. In a size that will fit in a 55-gallon drum and not in excess of 50 pounds. Must be triple bagged.
    Batteries (automotive, marine, sump pump and non- alkaline) Lead acid batteries requires that all caps are in place.
  • Fire extinguishers
  • Flammables
  • Fluorescent bulbs, CFLs (sealed, unbroken only)
  • Household cleaners, drain openers and pool chemicals
  • Mercury
  • Paints and stains (oil-based only)
  • Peanut oil
  • Poison, pesticides and fertilizers
  • Propane tanks up to 20 lbs.
  • Solvents and strippers
  • Thermostats
  • Unknown hazardous substances
  • E-cigarettes, Vapes and Pods

Items Not Accepted

  • Ammunition
  • Compressed gas (other than propane)
  • Empty spray cans and containers
  • Explosives
  • Helium tanks
  • Latex Paint (see below)
  • Paper, glass, metal, wood and Styrofoam
  • Radioactive materials
  • Sharps (needles or lancets)
  • Smoke detectors
  • Tires
  • Trash and non-hazardous materials
  • Unopened, useable consumer products
  • Alkaline Batteries (household batteries)
  • Controlled substances, medications, or pharmaceutical products. Including over the counter medications.Latex Paint and Stain Disposal and Recycling
  • Latex paint is not a hazardous material. To discard leftover latex paint in the trash it must first be hardened. Leave the lid off or, to expedite the process, add an absorbent such as cat litter, oil dry or saw dust. Once the liquid paint is absorbed, place the can in the garbage with the lid off, so the driver can tell the paint is dry.

Funding Partners

  • City of Naperville - (630) 420-6095
  • DuPage County - (630) 407-6700
  • Illinois Environmental Protection Agency (IEPA) - (217) 782-3397
  • City of Aurora - (630) 844-3621
  • Kane County - (630) 208-3841
  • Will County - (815) 727-8834

For more information, visit the Environment and Sustainability Division of the DuPage County Department of Planning and Zoning.

Where can I get fire extinguishers refilled?

The Fire Department does not service or refill fire extinguishers. Look in the Yellow Pages under fire extinguishers or fire extinguishing systems.

I need help installing my child's car safety seat. Who should I call?

The Aurora Fire Department has certified car seat installers. You may call them at 630-256-4000 to set up an appointment.

How can I arrange a tour of a fire station?

You can call the Fire Prevention Bureau for assistance at 630-256-4130. To tour a fire station or request a program, fill out the request form(PDF, 97KB).

How much does an ambulance transport cost?

Resident fees range from $1,300.00 to $1,420.00 plus mileage. Non–resident fees range from $1,890.00 to $2,270.00 plus mileage.

Do you accept tattered American flags for proper disposal?

Yes, the Aurora Fire Department maintains a flag disposal box at:

Central Station
75 N Broadway
Aurora, IL 60505

Flags deposited there are given to local veterans organizations, where they are properly disposed. For information on how to respectfully display the American flag, go to The American Legion Flag FAQs.

Contact Information

What is the Chief’s name and mailing address?

The Chief's name is David McCabe. The department mailing address is:

75 N Broadway
Aurora, IL 60505

What is the department address?

The department address (which is the same as the central station address) is:

75 N Broadway
Aurora, IL 60505

To see the complete entry of contact information for this department, view our staff directory.

What are the phone and fax numbers for the department and stations?

The Fire Department fax number is 630-256-4009.

Phone numbers are:

  • Central Station - 630-256-4000
  • Station 3 - 630-256-4030
  • Station 4 - 630-256-4040
  • Station 5 - 630-256-4050
  • Station 7 - 630-256-4070
  • Station 8 - 630-256-4080
  • Station 9 - 630-256-4090
  • Station 10 - 630-256-4110
  • Station 12 - 630-256-4120

Where is this street? / What if I'm trying to locate a certain street?

Call Customer Service at 630-256-4636 (information line) for directions.

What's the number for the Aurora Police Department?

The phone number is 630-256-5000 (non-emergency number).

What's the number for City Hall?

The phone number for City Hall is 630-256-4636.

How do I know which station is closest to my residence?

You can call Central Station at 630-256-4000 or check our Fire Station Location Guide(PDF, 318KB).