Report Storm Damage
Following significant weather events, the Aurora Emergency Management Agency (AEMA) may ask residents and business owners to complete a Self-Reporting Damage Assessment Survey to report damage to private property. To report damage to public property (tree down, flooded roads, etc.), use the myAurora 311 Citizen Web Portal.
Survey responses help AEMA identify the location and severity of storm damage and determine where in-field damage assessments may be needed. Completing this voluntary survey does not replace reporting damages to your insurance company and does not guarantee disaster assistance. However, the information provided helps the City assess community impacts and supports the disaster declaration process, which may make disaster funding available.
Beware of scams. Do not provide financial information or make payments to anyone claiming they can guarantee disaster assistance or expedite aid. City staff and emergency responders will never ask for payment to complete a damage assessment or disaster assistance application. For additional safety actions and tips on how to avoid scams after storms, make sure to review AEMA's awareness tips on what to do After The Storm.
Please note that responses to this form are not monitored 24/7. Call 9-1-1 if you are experiencing an emergency.
Who should complete the survey?
Complete the Self-Reporting Damage Assessment Survey if you:
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Have structural damage to your home (i.e. a tree fallen onto the roof, damage to the foundation, shingles missing, siding missing, debris lodged into your home, etc.)
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Have water or sewage backup in your basement, crawl space, or over the first floor of your home
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Have damage to or experienced disruptions to your business operations. (Note: If your business is in Aurora, but you do not reside in Aurora, you may still complete the survey for your business only.)
Please complete the form to the best of your knowledge as soon as possible following the storm event. Photos are appreciated.
The Self-Reporting Damage Assessment Form is accepting responses. Click here to access the survey.
Use my Aurora 311 for Damage to Public Property
If you observe damage to public property and/or public spaces maintained by the City, report it using the myAurora 311 Citizen Web Portal.
To ensure the damage on public property is resolved in a timely manner, do not complete an Self Damage Assessment Survey for public property. AEMA cannot separate public property submissions from private property submissions.
If you observe damage to both your private property and to the public spaces around your home, it is encouraged to complete separate submissions.
Access the myAurora 311 portal here.
Download the myAurora311 mobile application. Available on the App Store and Google Play.
Types of Government Disaster Funding
There are many different kinds of government disaster funding. Each one has its own thresholds that must be met. The most common types of government disaster funding are:
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Individual Assistance – aid to individuals and households
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Public Assistance – aid to public (and certain private non-profit) entities for certain emergency services and the repair or replacement of disaster damaged public facilities;
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Hazard Mitigation Assistance - funding for measures designed to reduce future losses to public and private property
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Small Business Administration (SBA) Disaster Loans - federally subsidized (typically low-interest) loans to repair or replace homes, personal property or businesses that sustained damages not covered by insurance
For more information, view A Guide to the Disaster Declaration Process and Federal Disaster Assistance by the Federal Emergency Management Agency (FEMA).